Get in touch

Paul Laville

CEO, T21 Group
Managing Director, T21 Training and Business Development

Paul has worked in commercial business development, retail sales and training for around 25 years. Leading T21 from the front, Paul is an experienced trainer, demonstrator, writer and speaker. He has appeared on TV and contributes regularly to industry journals and magazines such as ERT,  Innovative Electrical Retailing and Modern Retail .


tel: (+44) 07913957875

Steve Sutton

Managing Director,
T21 Plus

Steve’s relationship with the UK’s Consumer Electronics marketplace stretches over a 30-year period and makes him ideally placed to handle our larger projects involving many teams of people supporting major brands & retailers across the length and breadth of the country. Steve has successfully managed high net-worth channels for a number of A-brand Corporations, such as Phillips, LG & Pioneer. He also boasts a great deal of insight and operational experience of major retailers in the High Street, Mass Merchant, Grocery and Online sectors. Recently, he’s also become a fully qualified masseuse and sports therapist, making him even more valuable to T21 than he already was.


tel: (+44) 07827962211


Dave Robbins

Associate Product Trainer,
T21 Training

With a love of gadgets and all things technical, Dave brings over 16 years of product-training, troubleshooting and problem-solving experience to T21. A keen photographer and creative genius, Dave has worked on large-scale training projects not only for numerous retailers and manufacturers, but also for the Police and the MOD. However, he can’t talk about those.

Nick Adams

Commercial Projects & Associate Trainer,
T21 Training

Nick is an experienced commercial manager and strategist with a deep understanding of the dynamics that exist within today’s business world. His agile management and training skills have been called upon in recent years by the likes of Hallmark Cards, Bart Ingredients Company, Spearhead Training and BMS, and we’re pleased to have him join us on those complex interim projects which reach beyond the remit of conventional training and enable T21 to provide a full 360 solution to our corporate clients.

Dan Peters

Web & IT Solutions
T21 Digital

Providing our IT and online training solutions, Dan has been with us from the start facilitating our eLearning and IT infrastructure. With a fantastic background in web development and design, Dan brings a variety of skills and experience in areas that allow us to provide a full turn-key solution to our clients. Through Dan, we continue to improve and adapt our IT offering to ensure our clients benefit from the latest advances in web technologies.


Tel: (+44) 07935756557

Contact Form

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Contact Details

 Tel: +44 (0)7913 957875
 Registered office:

T21 Group,

29 Bramble Drive,



BA13 3UY