Teach | Improve | Change

T21 pledges to support and drive the ambitions and goals of proactive businesses through Excellent Training.”

Teach Improve Change

Sales Training

Our Sales Training programs are written and delivered by experienced Trainers who have proven track records of sales success at a high level.


Using dynamic media and technology our powerful, award-winning e-Learning Solutions bring training to you, saving time in your busy schedule.

In Store Sales & Promotions

Through our sister company T21 Plus we recruit, train and manage teams of experts for sales support, promotional and hospitality events.

Business Improvement

Our commercial managers work with businesses large and small to define and execute powerful strategies designed to eliminate wasteful processes and improve the performance of your business.

Award-Winning Training Solutions


Our elearning platform for retra-logo was awarded ‘Best Industry Training’ at the Innovative Electrical Retailing Awards 2016

STOP PRESS! We’ve just been nominated as Finalists for the ERT Awards 2018!

IER 2017 Finalists


“T21 have put together one of the most comprehensive and ambitious training platforms in the electrical retail industry.”

– Howard Saycell, CEO, Retra


“T21 ran training courses for our sales staff and we were delighted with the results. Very pleased, we will use T21 again.”

– Tony Revelle, Owner, Audio T


“Hughes will be continuing to work with T21 for many years, as they have proven skills to help us deal with necessary change and contribute to the success of our business.”

– Nick Heffer, HR Director, Hughes Electrical


Let us be Your Training Team